Frequently asked questions
Our company is located in Tavros, Attica, 13 Menemenis, PO: 177 78
– All our products are approved by the EOF
– You can place your order 24hours a day
– You can place your order by calling 210 94 08 880
– We provide secure payment services
– We guarantee that you will receive your order as soon as possible
You can order in 3 ways:
1. By registering on our site. You click on the ‘Login’ button, fill in your details and enter a password that only you will know to log in to the site. You will receive an e-mail confirming your account and then you can proceed with your login. Add as many products you are interested in the cart, then in the shipping calculation you enter the shipping details to calculate the shipping costs and then click on the button ‘Complete the order’. You enter all the relevant details for the shipment and then select the payment method to complete your order.
2. You can also order without registering, by following the same way, just add the products you are interested in to your cart and then follow the same procedure by filling in your details.
3. You can place your order by phone by calling us at 210 94 08 880 from Monday to Friday 09:00 – 17:00
Changes or additions to registered orders will NOT be made.
We guarantee the fastest service! Usually the processing time before shipping your order is 1-3 working days, if the products are readily available in our warehouse:
Delivery is from 1 to 3 working days from the day of departure from our warehouse
In case a product is not immediately available, you will be informed by email or phone
You can choose one of the following payment methods:
1. By deposit in a bank account
2. By credit or debit card (American Express & Diners cards are not accepted)
For more details on the above payment methods, see here
Once you have completed your order you will receive an informative e-mail with your order number in the e-mail you entered.
Then after we verify the payment, we will process your order and you will receive a second email informing you about the shipment.
To place an order by phone you need to know:
– The codes of the products
– The full shipping details: Address, Postal Code, Area & Phone